Product Recall: Jalapeno Cheddar Smoked Sausage (14 oz) Packages Stamped with 04/04/2018 "Best By" Date
Recall Due to Possible Foreign Matter Contamination
Johnsonville, LLC, a Sheboygan Falls, Wis. establishment, is recalling approximately 109,603 pounds of smoked pork sausage products that may be contaminated with extraneous materials, the U.S. Department of Agriculture’s Food Safety and Inspection Service (FSIS) announced today.
The fully cooked pork sausage items were produced on Jan. 4, 2018. The following products are subject to recall:
The products subject to recall bear establishment number “EST. 34224” inside the USDA mark of inspection. These items were shipped to retail locations nationwide.
The problem was discovered after the firm received three consumer complaints for pieces of hard, green plastic identified in the sausage product. There have been no confirmed reports of adverse reactions due to consumption of these products. Anyone concerned about an injury or illness should contact a healthcare provider.
Consumers who have purchased these products are urged not to consume them. These products should be thrown away or returned to the place of purchase.
FSIS routinely conducts recall effectiveness checks to verify recalling firms notify their customers of the recall and that steps are taken to make certain that the product is no longer available to consumers. When available, the retail distribution list(s) will be posted on the FSIS website at www.fsis.usda.gov/recalls.
Consumers with questions about the recall can call or text Johnsonville Consumer Relations at 1-888-556-2728. Media with questions about the recall can contact Kelly Seifert, Communications and Public Relations Manager, Johnsonville, LLC, at (262) 719-3214.
Congressional and Public Affairs Kristen Booze (202) 720-9113 / Press@fsis.usda.gov
Q: What is this recall?
A: Johnsonville’s Jalapeno Cheddar Smoked Sausage is involved in a product recall, due to potential inclusion of plastic fragments. There have been three reported incidents but no reports of injuries or illness. Even though we believe the human health risk to be minimal, we take no chances when it comes to protecting our consumers’ health and safety.
Q: Are all Johnsonville Smoked Sausage products affected by this recall?
A: No. Only the 14 oz. Jalapeno Cheddar variety and only such packages that feature the “Best By” date of 04.04.2018.
Q: How do I know if I’ve purchased the product being recalled?
A: If you have purchased any package of the Jalapeno Cheddar Smoked Sausage, and the “Best By” date found on the back of the package reads “04.04.2018,” then this is an affected product and should not be consumed.
Q: I have product affected by the recall. Now what?
A: If you have this affected product in hand, you have a few options:
1) You can return the affected product to the retailer where you purchased it for a full refund.
2) You can contact Johnsonville’s Consumer Affairs team. We ask that you share a photo of the product packaging with the Best By date to confirm the product was included in the recall. Johnsonville will then issue coupons for the full retail value or, if you prefer, a check for the full retail value. No receipt is necessary.
Please call or text Johnsonville at 1-888-556-2728 or complete a brief form in the “Contact Us” section of Johnsonville.com: http://www.johnsonville.com/contact.html
Q: What if I may have consumed this product involved in the recall?
A: There have been no reported cases of illness or injury from eating the recalled product. Anyone concerned about an injury or illness should contact a healthcare provider.
Q: Then why is a recall being issued?
A: While we believe the risk to be minimal, we take no chances when it comes to protecting our consumers’ health and safety. However, because this affected product may still be in the market, the voluntary recall was initiated.
Q: How do I get in touch with Johnsonville?
A: Please call or text Johnsonville at 1-888-556-2728 or complete a brief form in the “Contact Us” section of Johnsonville.com: http://www.johnsonville.com/contact.html
Q: How do I know that any other Jalapeno Cheddar product I see on the shelves is OK to purchase and consume?
A: We’re working with all affected retailers to ensure the recalled product featuring this “Best By” date is removed from store shelves immediately. However, we encourage consumers who purchase Jalapeno Cheddar Smoked Sausage to check the “Best By” date on the package to ensure that the purchase does not involve the affected product.
Q: Where has this product been distributed?
A: We have identified that this product was shipped to retail stores in 36 states.
Q: Have the retailers been notified?
A: Yes, Johnsonville has informed its retail customers in these states about the single product that is affected by the recall. We have asked them to remove this particular product if it is marked with the “Best By” date of 04.04.2018.