Compliance Policy
- Post-audit deductions will not be accepted if the deduction is taken without allowing Johnsonville at least 60 days advance notice for preliminary investigation, and without proper documentation. “Back-up” is defined as a customer deal sheet signed by an authorized Johnsonville Sausage representative and proof of performance such as ad copy, billback/scanback data, etc. Examples will not be accepted.
- Johnsonville reserves the right to contact customers or the customer’s third-party auditing firm directly to clarify the reasons for post-audit deductions. Resolution agreement will not be limited to discussing any deduction with third party auditors.
Johnsonville will pursue repayment of post-audit deductions under the following circumstances:
- The customer is unable to provide appropriate supporting documentation.
- The post-audit deduction is taken for claims that have not been submitted in writing within two previous calendar years plus the current calendar year of the initial invoice or performance period.
If a deduction is deemed invalid after thorough research by Sales or Customer Service, customers will be informed in writing that repayment of the deduction is due within 30 days of the date of the chargeback letter.
Johnsonville Sausage considers certain post-audit deductions invalid . These include, but are not limited to, the following:
- Anticipation (deductions related to compensation for invoices paid prior to due date).
- Promotional deals on commodity product (ribs, loins, etc.).
- Promotional deals on dates other than previously agreed upon promotional periods.
- Customer re-slotting warehouse fees
- A duplicate deduction. Example: Johnsonville gave off invoice allowance, and customer is deducting too.
- Nuisance fees (such as documentation processing fees, late trucks or detention charges not related to a CPU, bad pallet charges, etc.).
- Coupon-redemption charges (such as shipping, handling, foreign coupons, value shortage, expired coupons, variances in coupon count, process fees that exceed the clearing house authorized rate, etc.).
- Shipping claims involving transportation documentation that is more than nine months old. (These must be filed within six months of order shipment.)
Note: Failure to follow Johnsonville’s post-audit deduction policy may result in penalties including, but not limited to:
- Interrupted customer shipments, pending resolution.
- Decrease in current promotional funding.
- Decrease in future promotional funding.
- Price increase.
- Failure to comply with the policy could result in termination of the relationship.